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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abdu 1270106

Abdu 1270106

November 27, 2024

5  out of  5
rating by Abdu 1270106
"Priya helped us edit our policy without any hassle. Thank you! 5 stars for customer service!"
We responded:
"Thank you, Abdu! I'm glad Priya could assist you with your policy changes smoothly. We appreciate your recognition of our customer service. If you need anything else, we're here to help!"
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Ehti VonDoom

November 22, 2024

5  out of  5
rating by Ehti VonDoom
"Helped my family and I tremendously, amazing work"
We responded:
"Ehti, thank you so much for your wonderful review! I'm glad we could assist your family and you. Your kind words about our work mean a lot to us. If you ever need anything in the future, don't hesitate to reach out. We're here to help!"
Profile photo of Mushtaque Syed

Mushtaque Syed

November 22, 2024

5  out of  5
rating by Mushtaque Syed
"Priya did awesome job to quote my auto insurance"
We responded:
"Thank you, Mushtaque! We're glad Priya could assist you with your insurance quote. Your positive feedback means a lot to us. If you have any further questions or need assistance in the future, our office is here to help!"
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mayurika patel

November 18, 2024

5  out of  5
rating by mayurika patel
"You Service is nice super and good I like you service very nice I like"
We responded:
"Thank you, Mayurika, for the fantastic 5-star rating! I'm happy to know you had a positive experience with our office. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Prabhat Upadhyaya

Prabhat Upadhyaya

November 17, 2024

5  out of  5
rating by Prabhat Upadhyaya
"I would like to commend Priyata Mazique for the exemplary customer service she has always provided. She is quite knowledgeable and an excellent insurance agent. She takes time to explain each and every complexity of insurance policy. I have not met an insurance agent as knowledgeable, polite and professional like her. Great Job John Sutton for having her in your team. Thank you Priyata."
We responded:
"Thank you, Prabhat, for your wonderful review! I'm very happy to hear that Priyata has consistently provided you with exceptional customer service. Her knowledge and professionalism are truly commendable, and I'm grateful to have her on our team. We strive to make sure our customers fully understand their insurance policies, and it's great to know Priyata has been successful in doing that for you. If you ever have any further questions or need assistance, please don't hesitate to reach out. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Cool Fahim

November 13, 2024

5  out of  5
rating by Cool Fahim
"I spoke to Priya regarding my vehicles and home insurance policy. She gave me the best price with best coverage. She explains the policy very well. Highly recommend Thanks"
We responded:
"Thank you for your fantastic review! I'm glad to hear that Priya was able to assist you with your vehicle and home insurance needs, providing you with the best coverage at a great price. It's wonderful that she explained everything clearly. We appreciate your recommendation and are always here to help with any future questions or needs. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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MOHAMMAD MALICK

November 8, 2024

5  out of  5
rating by MOHAMMAD MALICK
"I spoke to Priya regarding my vehicles and home insurance policy. She gave me the best price with best coverage. She explains the policy very well. Really like her communication skills and customer needs. Highly recommend Thanks Priya"
We responded:
"Thank you, Mohammad, for sharing your experience! I'm glad Priya could assist you with your auto and home insurance needs. It's wonderful to know that her communication skills and thorough explanations made a positive impact. We appreciate your recommendation and are here for any future questions or assistance you might need. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Jahaziel Aguirre

October 19, 2024

5  out of  5
rating by Jahaziel Aguirre
"Excellent customer service from Claudia Valdivia, she provided the necessary info for our first time quote here and was very helpful. Time will tell on how well the insurance will respond in case I do need to file a claim, but at least a very good start being a first time client with StateFarm."
We responded:
"Thank you, Jahaziel, for your wonderful review! I'm glad to hear that Claudia provided you with excellent customer service and the necessary information for your first quote. We appreciate your trust in us as a first-time client with State Farm. If you ever have any questions or need further assistance, our office is here to help. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Mazina Dominguez

October 16, 2024

5  out of  5
rating by Mazina Dominguez
"Priya was AMAZING! Very quick to get back to me and actually cared to help me and was able to save me a ton of money! Highly recommend her!"
We responded:
"Mazina, thank you for your wonderful review! I'm so happy to hear that Priya was able to assist you promptly and effectively. It's great to know she helped you save a significant amount of money. Your recommendation means a lot to us. If you need any further assistance, our office is always here to help. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Lisa Colon

Lisa Colon

October 15, 2024

5  out of  5
rating by Lisa Colon
"Great service and always very informative and professional"
We responded:
"Lisa, thank you so much for your kind words! I'm glad you found our service informative and professional. We always strive to provide a great experience for our customers. If you ever have any questions or need further assistance, don't hesitate to reach out. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Syed Iqbal Ahmed

Syed Iqbal Ahmed

October 14, 2024

5  out of  5
rating by Syed Iqbal Ahmed
"Have a very good and professional support and assistance from the agency of John Sutton specifically by Priyata Mazique who is always helpful and ready to assist you whenever you are in need. I came back to the same agency because of Priyata after moved to other agency by State farm after two years due to various reasons. She was more than happy to assist me and welcome back to their agency. I hope this will be a long lasting association. All the best wishes for Priyata for her grand success in her future endeavors. Good luck 👍"
We responded:
"Syed, Thank you for your wonderful review! I'm glad to hear that Priyata has been able to provide you with the professional support and assistance you needed. It's great to know that her dedication brought you back to our agency. We truly value your continued trust and look forward to a long-lasting association. If you ever need anything, we're here to help! - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Reginald Malone

Reginald Malone

October 14, 2024

5  out of  5
rating by Reginald Malone
"I had a wonderful experience with Ms. Mazique. I would recommend her to everyone meet, also State Farm insurance"
We responded:
"Reginald, thank you for sharing your positive experience with Priyata! I'm happy to know she provided you with such excellent service. We appreciate your recommendation and are grateful to have you as a part of our State Farm family. If you ever need further assistance, our office is here to help! - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Amina Salman

October 9, 2024

5  out of  5
rating by Amina Salman
"Priya has been of great help. She understands the requirement and suggest the suitable plan as per need. Very detail oriented and professional girl"
We responded:
"Amina, thank you for your wonderful review! I'm glad to hear that Priya was able to assist you effectively and provide a plan that suits your needs. Her professionalism and attention to detail are truly commendable. If you have any further questions or need assistance in the future, our office is here to help! - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Diego Semental

Diego Semental

October 8, 2024

5  out of  5
rating by Diego Semental
"If I could give them a 100 stars I would!! Asked for Iriana she is very nice and efficient She will do her best to make sure you get the finest service and you are comfortable and happy with the results. You wont regret if you have her as an agent."
We responded:
"Diego, thank you so much for your wonderful review! I'm really happy to hear that Iriana provided you with such efficient and friendly service. We always strive to ensure our customers feel comfortable and satisfied with their experience. If you ever need further assistance, don't hesitate to reach out. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Maria Sebastian

October 7, 2024

5  out of  5
rating by Maria Sebastian
"CLAUDIA VALDIVIA Exelente ayuda muchas gracias"
We responded:
"Hi Maria! Thank you for the five-stars. We love being your good neighbor!"
Profile photo of Sargon Chimon

Sargon Chimon

October 4, 2024

5  out of  5
rating by Sargon Chimon
"I had the pleasure of speaking with Priya today. She helped me bundle policies and save big. She was very patient and explained everything I needed to know to it's fullest clarity. Thank you again for being my family's agent."
We responded:
"Thank you, Sargon, for sharing your experience! I'm glad Priya could assist you with bundling your policies and help you save. We appreciate your trust in our office and are always here for your family's insurance needs. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Santa Nunez

October 3, 2024

5  out of  5
rating by Santa Nunez
"Priya amazing as always! Thank you for all you do."
We responded:
"Thank you, Santa! We're glad Priya could assist you so well. Your appreciation means a lot to us. If you need anything else, we're here to help. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Carolyn Henneken

Carolyn Henneken

October 1, 2024

5  out of  5
rating by Carolyn Henneken
"I spoke with Claudia today. Even though I tend to over-detail my issues, she understood right away and, despite me interrupting midway with another issue I didn't want to forget to mention, she had everything from the first issue all taken care of almost immediately! I called her a "wunderkind." Hope she took that as the compliment it was meant to be!"
We responded:
"Carolyn, thank you for sharing your experience! I'm happy Claudia was able to understand and address your concerns so efficiently. If you need any further assistance, don't hesitate to reach out. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Xavier Rivera

October 1, 2024

5  out of  5
rating by Xavier Rivera
"Posting a review for my grandmother ! She had nothing but great words and appreciation from here. She was looking to save for her vehicle and received more than she expected with being able to get the coverage needed. Easy process as well ! Thank you"
We responded:
"Xavier, Thank you for sharing your grandmother's experience with us! I'm happy she found the process easy and was able to get the coverage she needed for her auto. We're grateful for her kind words and appreciate your support. If she has any further questions or needs assistance in the future, our office is always here to help. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Anibal Nambo

Anibal Nambo

October 1, 2024

5  out of  5
rating by Anibal Nambo
"Claudia is awsome to work with!"
We responded:
"Claudia is indeed wonderful to work with! I'm happy to hear you had such a positive experience with her. If you need any further assistance, feel free to reach out to our office. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Leticia Maravilla

October 1, 2024

5  out of  5
rating by Leticia Maravilla
"Claudia tiene mucha paciencia en ayudar con nuestras dudas."
We responded:
"Leticia, muchas gracias por tu comentario positivo. Me alegra saber que Claudia pudo ayudarte con paciencia y resolver tus dudas. Estamos aquí para asistirte siempre que lo necesites. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Cris Nambo

Cris Nambo

October 1, 2024

5  out of  5
rating by Cris Nambo
"Great help, agents were very helpful and no compications!"
We responded:
"Cris, Thank you for your wonderful review! I'm glad our agents could assist you effectively and make the process smooth. We appreciate your feedback and look forward to helping you with any future needs. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Anel Salas

Anel Salas

October 1, 2024

5  out of  5
rating by Anel Salas
"Claudia is super helpful and very knowledgeable."
We responded:
"Thank you, Anel! I'm glad to hear that Claudia was able to assist you so effectively. Her knowledge and helpfulness are truly valued in our office. If you need any further assistance, we're here for you. - John Sutton - State Farm Insurance Agent, Elgin, IL"
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Kiran Patel

September 30, 2024

5  out of  5
rating by Kiran Patel
"Priya is so helpful and very nice Thank you so much for your help 🙏"
We responded:
"Thank you, Kiran! I'm glad to hear that Priya was able to assist you so effectively. We appreciate your kind words and are always here to help with any future needs. - John Sutton - State Farm Insurance Agent, Elgin, IL"
Profile photo of Yasmin Valdivia

Yasmin Valdivia

September 30, 2024

5  out of  5
rating by Yasmin Valdivia
"Working with Claudia at State Farm has been an absolute pleasure. Their team of skilled professionals is not only knowledgeable in their field but also dedicated to providing top-notch service and support. They took the time to understand our unique needs and developed a tailored solution that exceeded our expectations. I cannot recommend State Farm highly enough for any business seeking to get insurance."
We responded:
"Yasmin, thank you for your wonderful review! I'm glad to hear that working with Claudia and our team has been a pleasure. We take pride in understanding our customers' unique needs and providing tailored solutions. Your recommendation means a lot to us. If you ever need further assistance, we're here to help! - John Sutton - State Farm Insurance Agent, Elgin, IL"